The agreement consists of these Terms of Sale, information given in order solution and possibly separately agreed terms. In case of conflict between the information, it runs as a separate agreement between the parties front of, unless it is contrary to applicable law.
The agreement will also be completed by the relevant statutory provisions that regulate the purchase of goods between traders and consumers.
Seller is Bogstad Mor og Barn; Contact Address: Lindhaugsvingen 16B; 1363 Høvik; E-post: firstname.lastname@example.org; mobil: 4008 2215; Organisation number 916 108 869 and referred to hereinafter as seller / merchant.
The buyer is the consumer placing the order and referred to hereinafter as the buyer / purchaser.
The listed price for the goods and services are the total price the buyer would pay. This price includes all taxes and additional fees. Additional costs that sells before purchase has not informed the buyer shall not carry.
The agreement is binding for both parties when the buyer has sent his order to the seller.
The agreement is still not binding if it has been writing or typing error in the quotation from merchant in order solution in the online shop or in the buyer's order, and the other party realized or should have realized that it was such a mistake.
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om vilkår delbetaling om vilkår kampanje
Delivery is accomplished when the buyer, or his representative, has taken over the thing.
If delivery time stated in the order solution, the seller shall deliver the goods to the buyer without undue delay and no later than 30 days after the order from the customer. The product will be delivered by the buyer unless otherwise agreed between the parties.
The risk of the goods is transferred to the buyer when he or his representative, has received the goods delivered in accordance with the point Delivery.
Unless agreement is exempt from the right of withdrawal, the buyer may cancel the purchase of the goods according to the angrerettsloven
The buyer must give the seller notice of the use of the right of withdrawal within 14 days from the deadline begins to run. In the deadline included all calendar days. If the deadline ends on a Saturday, Sunday or public holiday time limit is extended to the nearest weekday.
The right of withdrawal is considered met if a notification is sent before the deadline expires.
The buyer has the burden of proving that the cancellation deadline has been made applicable and the message should be in writing (right of withdrawal form, e-mail or letter).
Right of withdrawal period can be extended to 12 months after expiry of the original deadline if the seller do not before entering into the agreement stating that there are cancellation rights and standardized withdrawal form. The same applies to lack of information on conditions, deadlines and methods of using the right of withdrawal. Ensures the trader to provide the information in the course of these 12 months, expiring cancellation period is still 14 days after the day the buyer received it.
Using Right of withdrawal the goods must be returned to the seller without undue delay and no later than 14 days from notification of the use of the right of withdrawal is given. Buyer covers the direct costs of returning the goods, unless otherwise agreed or seller has failed to disclose the buyer to cover return costs. The seller can not fix fee for the buyer's use of the right of withdrawal
Buyer can try or test the goods in an appropriate manner to determine the goods' nature, attributes and functions, without the right of withdrawal ceases. If examinations or testing of the goods goes beyond what is appropriate and necessary, the buyer may be responsible for any reduction in the value of the item.
The seller is obligated to repay the purchase price to the buyer without undue delay and not later than 14 days from the seller was notified of the buyer's decision to use the right of withdrawal. Seller is entitled to withhold payment until he has received the goods from the buyer or the buyer has submitted documentation that the goods are sent back.
If the seller does not deliver the goods or delivers it too late according to the agreement between the parties, and this is not due to the buyer or circumstances on the buyer's side, the buyer according to the rules of Consumer law Chapter 5 in the circumstances withhold payment, demand fulfillment, terminate the contract and / or claim damages from the seller. If claiming a breach should the message be consideration of evidence in writing (eg email).
The buyer can uphold the purchase and demand fulfillment from the seller. Buyer can not however demand fulfillment if there is an obstacle that the seller can not overcome, or if compliance would cause such a big disadvantage or cost for the seller that are significantly disproportionate to the buyer's interest in the seller complies with. Should difficulties fall away within a reasonable time, the buyer nevertheless demand fulfillment. The buyer loses his right to demand fulfillment if he or she delays unreasonably before submitting his claim.
If the seller does not deliver the goods at the time of delivery, the purchaser shall encourage the seller to deliver within a reasonable extension deadline. If the seller does not deliver the goods within the deadline, the buyer may cancel the purchase. Buyer may, however, cancel the contract immediately if the seller refuses to deliver the goods. The same applies if delivery time was crucial to the signing of the agreement, or if the buyer has notified the seller that the delivery time is crucial.
Delivered thing after the deadline consumer has made or the time of delivery which was essential for conclusion of the agreement, the claim for cancellation made applicable within a reasonable time after the buyer was informed about the delivery.
The buyer can claim compensation for suffered losses due to the delay. This does not apply if the seller can prove that the delay was due to an impediment beyond the seller's control that could not reasonably have been taken into account at the agreement time, avoided or overcome the consequences of.
If there is a shortage of goods, the buyer must within a reasonable time after it was discovered or should have been discovered, give the seller notice that he or she will invoke the lack. Buyer has always advertised in time if it occurs within two months. from defect was discovered or should have been discovered. Complaints may be made no later than two years after buyer took over the goods. If the goods or part of it is supposed to last considerably longer than two years, the warranty period is of five years.If the seller does not deliver the goods or delivers it too late according to the agreement between the parties, and this is not due to the buyer or circumstances on the buyer's side, the buyer according to the rules of Consumer law Chapter 5 in the circumstances withhold payment, demand fulfillment, terminate the contract and / or claim damages from the seller. If claiming a breach should the message be consideration of evidence in writing (eg email).
If the goods have a deficiency and this is not due to the buyer or circumstances on the buyer's side, the buyer according to the rules of Consumer law Chapter 6 in the circumstances withhold payment, choose between corrective action and make replacement, demand price reduction, terminate the contract and / or claim damages from the seller.
Complaints to the seller should be in writing.
Correction or redelivery
The buyer may choose whether to claim the defect repaired or delivery of similar things. Seller may still oppose the buyer's requirement if implementation of the requirement is impossible or causes the seller unreasonable costs. Correction or replacement shall be made within a reasonable time. Seller has basically not entitled to make more than two remedial attempts for the same defect.
The buyer may require an appropriate reduction in price if the goods are not corrected or replaced. This means that the relationship between impaired and agreed price corresponds to the relationship between the item's value in deficient and contractual condition. If special reasons for doing so, the discounted price is instead set equal to the defect significance for the buyer.
If the item is not corrected or replaced, the buyer may also cancel the contract if the defect is not insignificant. Things delivered after the deadline consumer has made or the time of delivery which was essential for conclusion of the agreement, the claim for cancellation must be made applicable within a reasonable time after the buyer was informed about the delivery.
If the buyer fails to pay or meet other obligations under the agreement or the law, and this is not due to the seller or conditions of the seller, the seller in accordance with the rules of Consumer law, Chapter 9 in the circumstances withhold the goods, demand fulfillment of the agreement, require the agreement raised and demand compensation from the buyer. The seller will also circumstances be able to charge interest on late payments, collection fee and a reasonable fee if unclaimed goods.
Seller may insist on the purchase and require the buyer to pay the purchase price. If the goods are not delivered, the seller loses his right if he delays unreasonably before submitting his claim.
Seller may terminate the contract if there is a material default of payment or other material breach of the buyer. Seller may not terminate if the full purchase price has been paid. If the seller provides a reasonable extension deadline and the buyer does not pay within this period, the seller cancel the purchase.
Interest on overdue payments / collection charges
If the buyer fails to pay the purchase price under the agreement, the seller may require interest on the purchase price for Late Payments Act. Insufficient payment claim may, after prior notification be sent to debt collection. The buyer can then be held accountable for fees pursuant to the Debt Collection Act.
Fee on unclaimed non-prepaid goods
If the buyer fails to collect unpaid goods, the seller may charge buyer a fee. The fee shall be a maximum cover the seller's actual disbursements for delivering the goods to the buyer. Such fees can not be charged buyers under 18 years.
Guarantee given by the seller or manufacturer, the purchaser rights in addition to the buyer already has under applicable law. A guarantee thus involves no restrictions on the buyer the right to claim and claims for delay or missing after point delay and non-delivery - purchaser's rights and the deadline to submit claims and lack the goods - the buyer's rights and of complaint.
Manager Responsible for personal information collected is selling. Unless the buyer agrees otherwise, the seller, in accordance with the Personal Data Act, only collect and store the personal information that is necessary for the seller to carry out obligations under the Agreement. Buyer's personal information will only be disclosed to others if it is necessary for the seller to implement the agreement with the buyer, or legal case.
Complaints addressed to the Seller within a reasonable time, cf. Point delay and failure of delivery - purchaser's rights and the deadline to submit claims and lack the goods - the buyer's rights and complaints period. Parties shall seek to resolve any disputes amicably. Failing that, the buyer can contact the Consumer Council for mediation. The Consumer Council is available on telephone 23400500 or www.forbrukerradet.no.